I have been working on this for over a week with the Techs from the server lease company.
We have WHM & cPanel on the server.
We have set up Wildcard DNS for the domain
they have made these changes to the VirtualHost setting in the httpd.conf
XXXXXXXXXXXXXXXXXXXXXX
<VirtualHost (xxx.xxx.xxx.xxx)>
ServerAlias www.domain.com*.domain.com
ServerAdmin webmaster@domain.com
DocumentRoot /home/domain.com/public_html
BytesLog domlogs/domain.com-bytes_log
ServerName www.domain.com
ScriptAlias /cgi-bin/ /home/username/public_html/cgi-bin/
User username
Group username
CustomLog domlogs/domain.com combined
</VirtualHost>
XXXXXXXXXXXXXXXX
Where the xxx.xxx.xxx.xxx is the server IP address
When you click on one of the shortened URLs the script produces - you get a cPanel error:
There is no website configured at this address.
You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.
Need help - Thanks
RickP